FAQ

Those families are the design directions used across the current collection: Fearless, Enchanting, Timeless, Daring, Irresistible, Tempting, Captivating, Mysterious, Playful, Indulgent, and Powerful.

The family name describes the design mood. The product page is the source for the available colour, size, imagery, and stock data.

The collection separates the design family from the garment option: Set is a coordinated two-piece lingerie set, Robe is a robe on its own, and Chemise is a chemise on its own.

Complete Look has two pairings: Set + Robe or Chemise + Robe. Options are product- and size-specific, so only choices present in the product page's catalog data can be selected.

Browse the current garment options directly: Set, Robe, or Chemise. For a styled pairing, choose Complete Look: Set + Robe or Complete Look: Chemise + Robe.

Some demo products use abstract editorial visuals, and their colour, size, and stock data are illustrative. Merchant-approved product photography, inventory, fit notes, and live variants appear only when the storefront is configured with that information.

The current storefront is prepared for Philippine delivery in PHP. Availability, taxes, inventory, fulfilment, and launch settings depend on merchant configuration.

The shipping & returns page labels the demo fixtures clearly: ₱150 for Luzon, ₱200 for Visayas, ₱220 for Mindanao, and complimentary delivery when the demo's discounted-merchandise subtotal reaches ₱2,500. These are not a live quote; confirmed Shopify Checkout rates and eligibility will control after launch.

The current page shows a seven-day return concept for eligible, unworn items in original condition. Hygiene exclusions, the return address, request steps, and refund timing still require merchant approval, so the draft is not a final returns promise.

Plain outer packaging is part of the draft concept. Final packaging, labels, carrier handling, and fulfilment practices depend on the merchant-approved setup.

Checkout is gated in demo mode. A live storefront requires connected Shopify Storefront configuration, inventory, tax settings, merchant-approved product data, and merchant-approved payment setup. Browsing or adding to the demo bag does not create an order.

In demo mode, the payment-proof page validates the selected image in the browser and server request, then discards it; no order is looked up, no file is stored, and no order is marked paid. A configured live workflow can store a receipt privately for staff review, but submission never verifies payment by itself.

Only as merchant-configured manual transfer methods in a live Shopify Checkout: GCash, Maya/PayMaya, or QRPH. They are not automated payment gateways here, and demo mode does not collect or promise payment.

Start with the size guide for the current demo sizing notes and the care guide for general handling. Always use the final garment label and merchant-approved fit information when available.

Visit Contact for the available support handoff. If a support email is configured, the form opens a draft in your email application for you to review and send; otherwise the support channel remains unavailable.