Privacy Policy

Who we are

After Six is a lingerie and nightwear store for customers in the Philippines, operated by Love, Aurora Company (“After Six”, “we”, “us”). We are the personal information controller for the information described in this policy, which we handle in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules.

Information we collect

• Order information: your name, email address, phone number, delivery and billing address, the items you order, and order history. We collect this at checkout on our own website.
• Payment information: we accept manual Bank Transfer and QRPH payments. We do not collect or store card numbers or banking passwords. If you send us proof of payment, we keep the receipt image, your order number and email, the payment method, and the time of submission.
• Messages: anything you send us by email, including your name and email address and what you write.
• Newsletter: your email address, if you choose to subscribe.
• Technical information: our hosting providers automatically process standard technical data such as your IP address, browser type, and pages requested, for security and to deliver the site. We do not sell your personal information.
• Advertising measurement: we use the Meta Pixel to measure our ads on Facebook and Instagram. It tells Meta which product pages you view, what you add to your bag, and when you start checkout or place an order (the order value, not your contact or delivery details), along with your IP address and browser information. Order-tracking pages and our staff console are excluded.

How we use your information

• To process, confirm, pay for, ship, and support your orders, including verifying manual payments and handling refund requests.
• To reply to your questions and provide customer service.
• To send order updates and, only if you subscribe, news about new arrivals and offers. You can unsubscribe at any time.
• To keep the store secure, prevent fraud and abuse, and comply with legal, tax, and accounting obligations.

We process your information because it is necessary to fulfil our contract with you, to comply with the law, for our legitimate interest in running a secure store, or with your consent (for example, the newsletter). Where we rely on consent, you may withdraw it at any time.

Service providers

We share personal information only with providers that help us run the store, and only what they need:

• Neon — database hosting for product, cart, and order records.
• Vercel — website hosting.
• Cloudflare — private storage of payment-proof images and product photos.
• Resend — delivery of order confirmation and status emails.
• Meta Platforms — advertising measurement on Facebook and Instagram through the Meta Pixel. Meta processes this data under its own privacy policy; you can manage ad preferences in your Meta account settings.
• Couriers — your name, phone number, and delivery address so they can deliver your order.
• Our bank and QRPH payment partners — to confirm that your transfer was received.

Some of these providers store or process data outside the Philippines. We use providers that apply appropriate security safeguards. We may also disclose information when required by law or to protect our rights, customers, or the public. We do not sell or rent your personal information.

How long we keep it

We keep order and transaction records for as long as needed to complete your order and to meet Philippine tax and accounting requirements. Payment-proof images are kept in private storage and automatically deleted 90 days after the related order is closed or refunded. Messages are kept for as long as needed to resolve your question. Newsletter data is kept until you unsubscribe.

Cookies & browser storage

We use a small number of essential cookies and browser storage so the site works: your shopping bag, your wishlist on this device, and, if you sign in, a secure session cookie. We also use the Meta Pixel, which sets a first-party cookie (_fbp) and may read Meta’s own cookies to measure ad performance; you can block it with your browser’s tracking-protection or cookie settings. Clearing your browser storage removes your saved bag and wishlist from that device.

Security

We use encrypted connections (HTTPS), restrict staff access to the information needed for their role, and keep payment receipts in private storage that is never publicly accessible. No method of transmission or storage is completely secure, but we work to protect your information and will notify you and the National Privacy Commission of a breach where the law requires it.

Your rights

Under the Data Privacy Act you have the right to be informed, to access, to object, to correct, to erase or block, to data portability, and to claim damages. To exercise any of these rights, contact us using the details below. We may need to confirm your identity before acting on a request. If you believe your rights have been violated, you may also file a complaint with the National Privacy Commission.

Children

Our store is intended for adults aged 18 and over. We do not knowingly collect personal information from minors.

Changes to this policy

We may update this policy from time to time. We will post the new version on this page with its effective date. Significant changes will be highlighted on the site.

Contact us

For privacy questions or requests, email support@aftersixlingerie.com with the subject “Privacy request”, or visit our contact page. We are available Monday to Sunday, 8 AM–8 PM (Philippine time).